Last Update: February 1st, 2025

JustPlan Italy is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, www.just-plan.online (the “Website”), including when you:  

• Use our Website
• Make inquiries through our online forms
• Subscribe to our newsletter or marketing emails
• Interact with us through other means (e.g., phone, email)

What Personal Information We Collect

“Personal Information” means any information that can be used to identify you, directly or indirectly, such as your name, contact details, preferences, and payment information. We collect different types of personal information depending on how you interact with us:

• Website Usage: When you visit our Website, we may automatically collect information about your device and browsing activity, including your IP address, browser type, referring website, pages viewed, and timestamps. We may also use cookies and similar tracking technologies.
• Inquiries: When you make inquiries through our online forms, we collect the information you provide, such as your name, email address, phone number, and preferences.
• Newsletter/Marketing: If you subscribe to our newsletter or marketing emails, we collect your name and email address.
• Other Interactions: We may collect personal information when you contact us by phone, email, or other means, such as your name and contact details.
• Third Parties: We may sometimes receive information about you from third parties, such as our partners, who are involved in providing your service arrangements.

How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing Services: To provide you with the consultant services you have requested.
• Communication: To send proposals, ideas, updates, important information, and respond to your inquiries.
• Marketing: With your consent, we may use your information to send you promotional emails about our services, special offers, and inspiration. You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.  
• Improving Services: We analyze user data to understand how our Website and services are being used, and to identify areas for improvement.
• Legal Compliance: We may use your information to comply with applicable laws and regulations.

Sharing Your Personal Information

We may share your personal information with the following categories of third parties:  

• Service Providers: We share your information with our trusted partners who are involved in delivering your service arrangements. We ensure that these third parties have appropriate safeguards in place to protect your information.  

How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing Services: To process your bookings, arrange accommodations, coordinate tours, and provide you with the experiences you have requested.
• Communication: To send you important information about your service, and respond to your inquiries.
• Marketing: With your consent, we may use your information to send you promotional emails about our services, special offers, and inspiration. You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.  
• Improving Services: We analyze user data to understand how our Website and services are being used, and to identify areas for improvement.
• Legal Compliance: We may use your information to comply with applicable laws and regulations.

Sharing Your Personal Information

We may share your personal information with the following categories of third parties:  

• Service Providers: We share your information with our trusted partners, such as hotels, tour operators, transportation providers, and payment processors, who are involved in delivering your service arrangements. We ensure that these third parties have appropriate safeguards in place to protect your information.  

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include [mention specific measures if possible, e.g., encryption, secure servers, access controls].  

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.  

We use the following types of cookies on our Website:

• Essential Cookies: These cookies are necessary for the Website to function properly. They enable you to navigate the Website and use its features, such as accessing secure areas. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. Because these cookies are essential, we do not require your consent to use them.  
• Performance and Analytics Cookies: These cookies collect information about how you use the Website, such as which pages you visit most often and if you receive any error messages. This information helps us improve the Website’s performance and user experience. We may use third-party analytics tools, such as Google Analytics, to help us analyze this data. These tools may also use cookies.  
• Functionality Cookies: These cookies allow the Website to remember choices you make and provide enhanced, more personalized features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.  
• Marketing/Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. We may share information collected through these cookies with our advertising partners. We will obtain your consent to use these cookies.  

How We Use Cookies

We use cookies for the following purposes:

• Performance and Analytics: Cookies help us analyze how the Website is being accessed and used, and enable us to track the performance of the Website. This information helps us understand which content is most popular, identify areas for improvement, and ensure the Website is functioning efficiently.
• Third-Party Services: Third-party services, such as social media platforms, may use cookies to allow you to share content or log in to their services from our Website. We do not control these third-party cookies, and you should consult the privacy policies of these third parties for more information.  

Managing Cookies

You have the right to choose whether or not to accept cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can also delete cookies that have already been set on your device.  

• Browser Settings: You can control cookies through your browser settings. Instructions for managing cookies in popular browsers can usually be found in the browser’s help menu or settings. Please note that if you disable or delete cookies, some parts of the Website may not function correctly.
• Third-Party Tools: You can also use third-party tools to manage cookies and tracking technologies.

Third-Party Cookies

We may allow third-party service providers, such as analytics providers and advertising networks, to place cookies on our Website. These third parties may collect information about your online activities over time and across different websites. We do not control these third-party cookies, and you should consult the privacy policies of these third parties for more information.  

Links to Other Websites

Our Website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites. We encourage you to check the privacy policies of any such websites before providing any data to them.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this Website, and we encourage you to review it periodically.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the information we hold about you.  
• Correction: You have the right to correct any inaccuracies in your information.
• Deletion: You have the right to request deletion of your information under certain circumstances.
• Objection: You have the right to object to the processing of your information for certain purposes.

To exercise these rights, please contact us at info@just-plan.com 

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this Website, and we encourage you to review it periodically.  

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@just-plan.com